Return Policy

We accept returns for damaged items within 10 days from delivery. Please note that custom orders are non-returnable. 

To initiate a return, simply contact us to request one. Returned products should be in their original condition. Please understand that we cannot accept returns for items that have been chewed up or damaged by a pet during play.

We aim to provide a seamless shopping experience, and our return and refund policies are designed to ensure customer satisfaction.

If you are not satisfied with your purchase, you can request a refund within 10 days after delivery. In case an item arrives damaged, please contact us immediately to discuss an exchange.