Absolutely! Your product is covered under our warranty service. If you receive a damaged or defective item, no worries! Just reach out to us within 10 days of purchasing, and we'll be more than happy to assist you.

Absolutely! As a customer, you can definitely track your warranty period. Just remember to reach out to us within 10 days of purchasing, and we'll be more than happy to assist you with any warranty-related inquiries.

At Ruthie and the Misfits, we strive for maximum customer satisfaction hence we keep a check on the quality of the products that we ship to you. However, in case you receive a damaged item, please be assured that your purchased product will be repaired by us within 30 days of your purchase.

For damaged items, please contact us, and we'll make arrangements. Just reach out to us through our contact details, and we'll assist you.

We will update you through the process via mail.

After your purchase, you’ll receive an email containing shipping details at the time of shipping on the mail ID provided by you at the time of checkout.

That's quite uncommon! However, if something like this does happen, then we will make sure to reach out to you directly via email and phone to explain the situation and assist you further.

Get in touch with us, and we'll take care of the details. Our team will work with you to make the necessary arrangements and ensure everything is sorted. 

We try to serve you with a seamless customer experience. To make it happen we would recommend you avoid changing the delivery address after shipment as it may result in inconvenience to you. However, you can directly get in touch with the courier service for assistance.

We provide one-of-a-kind pet accessories, including bows, collars, ties, name tags, scarves, and toys of high quality & creative design for your beloved pets

Yes, Ruthie and the Misfits offers a range of products suitable for pets of all sizes and breeds

Yes, the materials used in Ruthie and the Misfits products are safe and specifically chosen with pets' well-being in mind

Yes, Ruthie and the Misfits do offer personalized and customized products to add a unique touch to your pet accessories tailored to your pet's preferences and style.

Yes, care instructions for our products can be found on each product page or included in the packaging, providing guidance on how to best care for and maintain the items. Our customer service team can assist you if you have any questions or concerns about our products or your order. You can contact us through our website's contact form or email us at ruthieandthemisfits@yahoo.com. We aim to respond to all inquiries within 24 hours.